Privacy, plainly.

What we hold

We process your name, email address, protected password information, account settings, creator content, enrolments, lesson progress, community contributions and event bookings. Support messages and limited technical logs help us operate and protect the service.

Why we use it

We use this information to provide your account and requested features, send necessary account emails, deliver content, respond to support and prevent misuse. We rely on providing the service you request, our legitimate interest in secure operation and any applicable legal obligations.

What others can see

Published creator profiles and product descriptions are public. Community posts are available to members. Creators can see customer information relevant to their products and communities. Private lesson content, download files and meeting links are restricted to authorised accounts.

Storage and service providers

The service is hosted on Hetzner infrastructure in Europe. Resend delivers transactional account and service emails. Infrastructure and email providers process only the information necessary to run the service, subject to their provider agreements. Where a provider processes information outside the UK or European Economic Area, applicable safeguards must support that transfer. External video embeds are loaded when you choose to open a lesson video and are governed by the video provider’s privacy policy.

Cookies and analytics

We use essential session cookies for sign in and account security. We do not use advertising cookies or third party marketing analytics on this launch website.

Retention and your choices

We retain information while it is needed to provide the service, protect against abuse and meet applicable obligations. Depending on the circumstances, you may request access, correction, deletion, restriction of processing or portability, and object to processing based on legitimate interests. Download your account data or request deletion in account settings, or contact support. Some records and recovery backups may need limited retention for security, legal duties or unresolved disputes. You can raise a complaint with the Information Commissioner’s Office or your local data protection authority.

Who is responsible

WELLYVENTURES LTD is responsible for the platform. Company number 17427365, registered in England and Wales. Registered office: 15 Aylesford Street, London, SW1V 3RY.

Questions

Use the support form for privacy enquiries. Include only information needed to explain your request and never send your password.